Backup Solutions

This could merge ‘Backup’ and ‘AU Backup and Disaster Recovery News’, focusing on all aspects of backup solutions, including trends, news, and guides.

MSPs: Are You Protected Against Ransomware in 2019?

Do not be held for ransom. Invest in ActiveImage Ransomware Protector today!

Ransomware is a tool that cyber-criminals use to infiltrate computer servers, desktops, laptops and other mobile devices. This malicious software then encrypts a company’s critical files and web properties and holds them for ransom until the company or organisation pays the requested amount (usually through cryptocurrency), on which the cyber-criminal will release the company’s digital assets.

Recent examples of ransomware include: CryptoLocker, CryptoWall, Locky, Cerber, KeyRanger, SamSam, TeslaCrypt, TorrentLocker, and Reveton. Although we have yet to see any new ransomware emerging in 2019, and no major ransomware attacks have happened in these first two months of the year, it still pays to be prepared.

Ransomware Predictions

In a collection of predictions made at the end of last year, which were published by Forbes in an article titled ‘60 Cybersecurity Predictions For 2019’, the forecast alluded to the following trends in ransomware attacks and cybersecurity.

Corey Nachreiner, CTO of WatchGuard Technologies contributed to the article by saying that malicious or hijacked AI-driven chatbots will be used to socially engineer individuals to give up personal and sensitive information, or misdirect victims to illegitimate links that allow cyber criminals to access a victim’s data. Nachreiner suggested that the malicious bots would start out text based, but could eventually evolve to use human speech bots to socially engineer victims over the phone. For now, website application flaws could be exploited to insert malicious bots, where there was no chatbot before.

Additionally, certain weak points and likely targets were discussed in the predictions. Tal Zamir, CEO of Hysolate predicts cloud and user devices will be the main targets of attack, since the great functionality of operating systems on user devices are vulnerable to attack. Similarly, Erez Yalon, the Head of Security Research at Checkmarx, states that the IoT (the Internet of Things) is not secure and therefore vulnerable to attack. Since there are no big changes in IoT security on the horizon, it is important to ensure your devices are secure, regardless of the security on the computing devices it is interrelated with.

Alternatively, Avishai Sharlin, General Manager of Amdocs Technology, pointed out that there is a lack of individuals in the workforce to combat the growing threat of cyber-attacks and malicious attempts. Therefore, 2019 is the year to re-skill employees and take steps to improve an organisation’s position against cyber attacks.

What to Do to Stay Ahead of Ransomware Attacks?

Any organisation should feel confident in their backups, testing and recovery so that when a ransom is made for their data, they can deny any ransom demands. As an MSP you should be able to provide your clients with this confidence, as well as have this confidence in your own systems.

ActiveImage will help setup a secure efficient backup process to protect all your data, as well as regularly test these backups and their restoration, protecting your systems from ransomware. For more information, a demo or a 30 day trial contact ActiveImage today!

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MSPs: Be a Backup And Disaster Recovery Hero!

Be a backup and recovery superhero with ActiveImage.

We understand that it’s not a matter of if you need business continuity and disaster recovery solutions (BCDR), but rather when you need them. Everyone knows that a superhero needs a sidekick and we are here for you when you need a trusted partner.

What Can ActiveImage Offer You?

Backup

Every great BCDR solution starts with a great backup. We offer backup solutions for Windows, Linux and Virtual Machines, as well as provide backup tools that will give you the ultimate peace of mind.

We work on the basis of ‘set it and forget it’, therefore our solutions include taking updated snapshots as often as every 5 minutes, and unlimited onsite, offsite and cloud backup replication, among other features.

Testing

Know you will be prepared for any disaster with ActiveImage testing tools. We offer you the chance to be smarter and more confident in your backup and recovery plans that your competitors by offering automated backup recoverability testing. How? ActiveImage Protector verifies the integrity of backup files by notifying you of boot failure.

Recovery

ActiveImage solutions not only protect your data through flawless backups, but help you restore information in seconds. By mounting an image backup file as a virtual drive, you can have quick and convenient granular recovery of files and folders.

Business Continuity

Trusting in ActiveImage is the best thing you can do to ensure business continuity, since we cover all backup and recovery needs, as well as virtualisation, migration and emergency failover options. If you stick with ActiveImage, all of our solutions are fully integratable and work together seamlessly to create the best protection.

There is no need to look any further, ActiveImage can make you a backup and disaster recovery hero. With us, you know you will be able to recover, accurately, quickly and without losses when a disaster strikes. Contact us today for a demo or to start your 30 day trial.

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MSPs: Can Your Clients Afford Downtime?

Downtime can cost a business more than revenue.

The true cost of downtime for any organisation is difficult to calculate. However, there are many elements that can be considered when estimating the damage downtime can do for a business.

Lost Revenue

Downtime caused by a cyberattack or network service malfunction, means that most of the lines of communication that most businesses depend upon, such as email and online platforms, are down. This means new money is prevented from coming in, due to the lack of tools. Many businesses also use cloud-based services, which means downtime prevents employees of these businesses from continuing their work.

Lost Productivity

Besides downtime stopping a business’s operations in its tracks, money that could have otherwise been used to further the company is being spent on performing non-revenue generating activities, such as fixing things, to return the business to normal operations. Additionally, during downtime, although no work is being done, the business still needs to pay operating costs and salaries.

Lost Opportunities

Businesses that do the majority of their business online especially feel the effects of downtime as they can miss several opportunities to make a sale or gain new customers. Any loss of network service means that customers won’t be able to find them online and purchase products or services. It also makes it impossible for the business to connect with existing customers.

Brand Damage

Downtime can cause harmful long-term damage to a company’s brand when customers frequently encounter service outages that make it difficult to use a company’s products or services. This experience will stop customers from consuming the business’s products and services, as well as cause them to share their negative experiences with others, resulting in the besmirching of a business’s name.

Data Loss

While most service providers backup data, downtime can have unpredictable consequences, such as damaging and corrupting files. Despite the loss of precious data, the sudden inability to access data can also cause panic in a business’s customers and cause them to lose confidence in a company and seek more reliable services elsewhere.

Downtime can have a serious effect on business operations and efficiency, and can end up crippling a business if it is unable to cope.

If your clients or potential customers are worried about the prospect of downtime or are wanting to prevent further damage to their business by placing their business in the hands of someone who is able to handle downtime in the future, you should be offering vStandby AIP, an add-on module to ActiveImage Protector.

vStandby is a cost-effective solution that ensures continued data protection for your mission-critical servers. It revives physical machines in no time and is automatically updated for complete peace of mind.

For more information on vStandby and other ActiveImage products, contact us today.

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MSPs: How are You Protecting Your Linux Clients?

As a Managed Service Provider (MSP) you want to offer your clients the best possible solutions for their IT needs. Whilst most solutions revolve around the Windows operating system, ActiveImage can offer MSPs live backups and fast restoration of Linux machines with ActiveImage Protector Linux.

What is the ActiveImage Protector Linux?

The ActiveImage Protector Linux can offer your MSP the following options for your portfolio:

  • Our Linux snapshot driver that backs up live / hot Linux machines.
  • Recover, restore, migrate and virtualize using our Linux based Recovery Environment.
  • Ensure data integrity and security without having to shutdown MySQL.
  • Efficiently reduce backup file storage with our Inline Data Deduplication Compression feature, which places minimal impact on backup windows and restore time.
  • Support for Red Hat Enterprise Linux and CentOS physical and virtual machines.
  • Unlimited replication to onsite, offsite and Cloud locations for greater protection against ransomware attacks.
  • Program backup windows are down to every 5 minutes and include multiple disks into one disk image.
  • Automatic deleting of old backup image sets
  • Mount an image file as a virtual drive for quick and convenient granular recovery of files and folders contained in the image file.

The ActiveImage Protector Linux also allows you to enhance recovery times with the VStandby AIP Instant Disaster Recovery Solution.

The vStandby AIP add-on module offers reliable Instant Disaster Recovery options for all Windows and Linux machines. Clients will be able to recover their ActiveImage Protector backup files in as little as 2 minutes in Microsoft Hyper-V or VMware ESX(i), and be able to continue using it with no performance impact or time limitations.

If you are not able to offer your clients this kind of solution, get in contact with ActiveImage today!

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Hyper-V Backup Tactics Every MSP Should Know

If you are an MSP offering Hyper-V backup to your customers, any oversight on your part can prove to be quite costly. Therefore, you need to make sure you can offer your clients the best backup strategy.

What Your Hyper-V Backup Strategy Should Include

  • A special backup software should be used instead of using scripts for backing up on virtual machines. Scripts lack essential capabilities, such as error detection, and file verification, which make it an outdated practice.
  • Although virtual platforms are free from physical limitations, they should be regularly backed up so that the client has a recent record of their data if there is a crash or software malfunction.
  • Virtual disks should not be expanded often as this can slow down the backup process.
  • It is very important that the host and Hyper-V machine communicate effectively, therefore they should be updated regularly.
  • You should choose a compression mode that suits the amount of data you want to backup and the hardware you have.
  • Staying on top of Windows updates are important to protect servers and weed out any reported bugs that are fixed in the improved update.

If your current strategy does not include the above tactics, you will want to consider adding the ActiveImage Protector Hyper-V Enterprise to your portfolio.

What You Can Expect from the ActiveImage Protector Hyper-V Enterprise

  • Backup for all VMs without having to install an agent on each guest machine.
  • Save storage space with a deduplication across all VMs
  • Manage all ActiveImage Protector licences from a single network console
  • Replication to single or multiple locations onsite, offsite or into the Cloud.
  • Scheduled recovery point objectives every 5 minutes using agentless backup.
  • Restore individual or multiple VMs
  • Restore and migrate one or more VMs directly to the same host or to a different Hyper-V host with new or dissimilar hardware.
  • Backups to all VMs and the host.

For more information on the ActiveImage Protector Hyper-V Enterprise, contact us today!

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MSPs: How Are Your Clients Backing Up Their Virtual Machines?

Virtualization and cloud computing is becoming more and more popular among smaller corporations. The implementation of these tactics may leave a company exposed without a proper backup plan. It is important to not just back up the data being processed by virtual machines, but also to back up the virtual machines themselves.

Virtual machines (VMs) process and store all the data in a virtual ecosystem, and therefore, it is important to back them up with efficient systems.

A backup of the entire VM ecosystem needs to include the ability to go back to the last and most recent state of the virtual machines. Additionally, the service instances, the software installed in the VMs like a particular application server, also needs to be backed up.

ActiveImage can offer your clients complete peace of mind by protecting their Windows and Linux VMs on any Hypervisors with ActiveImage Protector Virtual editions.

Why Choose ActiveImage Protector Virtual Edition?

This ActiveImage Protector Virtual supports the latest technologies and legacy OSes to protect older and the latest virtual machines with automatic backups that are scheduled every 5 minutes, ensuring a minimal amount of data loss.

Great backup systems also need great recovery times and automated recoverability testing.
The ActiveImage Protector Virtual retrieves files, folders and other data in seconds, as well as automatically verifies backup creation and content.

Restoration has never been easier, as a client’s virtual machine can be restored to the same or a different host or hypervisor. With ActiveImage Protector Virtual – Unlimited Edition, Windows hosts can be restored at any time on similar or dissimilar hardware with all its protected VMs.

In fact there are three versions of ActiveImage Protector Virtual that are available, each one providing different solutions in order to fit with a client’s IT infrastructure. Our options allow MSPs to protect a single VM or all VMs on a host or even virtual machines across multiple hosts.

The different versions of ActiveImage Protector Virtual also includes ImageCenter LE to protect backups with onsite and offsite replication to an unlimited number of target destinations.

To top it all off, your clients will never have to worry about storage space with on-the-fly deduplication for each of their virtual machines.

Contact ActiveImage today to add ActiveImage Protector Virtual to your portfolio.

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Do you have Backup and Recovery for Your Mobile?

A man uses his phone while working on his laptop.

Laptops, tablets, smartphones and any other mobile devices make everything possible from reading the news to working online while traveling. Thanks to smartphone technology, it has become easy for business people to work on the go, keep up to date with business affairs and access sensitive data no matter their location.

Although highly beneficial for most businesses, this technology also opens up a business to new risks and threats that are unique to mobile devices.

The Danger of Going Mobile

Here are a few of the risks and threats that can affect your business when you use mobile devices:

  • Your mobile device is easy to pick up and go, which is the main reason it is so convenient. However, this feature also allows criminals to simple steal your device and collect the data.
  • As these devices are out and about with you, they can suffer physical and water damage.
  • They are more likely to be forgotten on public transport or in a public bathroom.
  • When you are working out of the office on your mobile devices, you are not protected by your company’s corporate security or IT help.

The Importance of Backup and Recovery for Your Mobile

There are many ways in which your mobile device can become a risk, and it is important for your business to recognize the threat and act before a disaster strikes. It is just as easier, perhaps easier, to target a mobile device, than an office computer as criminals know that most businesses do not protect their mobile devices.

Therefore, it’s critical for your business to have a mobile backup and recovery solution to protect mobile devices from cyber attacks, as well as restore data quickly from anywhere in the world to avoid business downtown and the distribution of sensitive data.

Learn more about backup and recovery solutions by contacting ActiveImage today! We will make sure the risk of a mobile device does not outweigh its convenience.

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4 Things to Avoid in Data Recovery

Knowing what not to do when creating and implementing your data recovery plan is just as important as knowing how to put together and maintain a correct and reliable procedure. Here is what to avoid when working with data recovery:

 

What to Avoid in Data Recovery

 

1. Don’t Underestimate Your Infrastructure

Many organizations have files, databases, and application data in both physical and virtual servers. Therefore, a data recovery procedure that involves a backup every few days is not sufficient, as IT infrastructure is complex. A fundamental understanding of your IT inventory is necessary to ensure each differing level of infrastructure has adequate backup procedures and recovery objectives.

2. Don’t Choose Backup over Recovery

Data recovery is as important, or even more important than your backup as it does not matter how many copies you have if you can not restore the data. Therefore, as much value and effort should be placed in data recovery as in the companies backup procedures.

Additionally, a good backup plan is integral to protecting a company against security threats but companies can only fully survive a ransomware attack when they are able to successfully recover their data from their backups. Therefore, your data recovery should never be undervalued.

3. Don’t Skip Out on Testing

As stated above, a data recovery and backup strategy is only as useful as your ability to restore that data. Therefore, it is important to ensure your strategy works by testing your backups on a regular basis. Your organisation needs to commit to a plan that allows you to evaluate your level of preparedness under different simulated disaster scenarios.

4. Don’t Fall Behind the Times

Avoid using technology that is seen as outdated, unreliable and slow. Your organisation must evolve as technology changes. Regularly ensure your data recovery strategy is up to date with current trends to maintain your protection against threats.

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2018’s Most Common Cyber Attacks

With the year drawing to a close and the holidays fast approaching, we take time to look back at the cyber attacks that dominated the world of cyber crime in 2018. By understanding the main tactics used by cyber criminals this year, we can predict and become more prepared for next year’s threats.

 

5 Most Common Cyber Attacks in 2018


Ransomware


These attacks have always been popular, as encrypting data and holding it for ransom is a profitable attack. In 2018, with the increasing popularity of cloud services, criminals turned their attention to ransoming data on the cloud. Most of these attacks have been successful for the perpetrators, as users of cloud services assume they have a certain level of security and do not take extra precautions, such as a data backup that is locally stored.


Cryptojacking


Cryptojacking rose in popularity when the prices of cryptocurrencies drastically increased. Although we are no longer at that ‘all-time high’, prices could skyrocket again. Cryptojacking’s popularity may rise and fall continuously for the next few years, but it is here to stay because it is a low-risk crime. For criminals, there is a lot of money to be made and the crimes normally go undetected.

 

Socially Engineered Malware

 

Criminals have come to understand most people would not open a file sent by a stranger, but they are likely to open a file/attachment from a friend or family member they trust. The user is tricked into opening a file or software that collects private data without detection. New attacks include websites that inject code into the browser to collect data.


These programs are responsible for hundreds of millions of successful hacks each year. A good quality malware prevention program is the first step to protecting yourself from these attacks, however, the end user also needs to be educated so they can recognize these attacks, when they appear.


Social Media Threats


Since we spend so much time on our Facebook, Twitter, and LinkedIn accounts, it can be easy to overlook the threats on these services. The attacks take advantage of the connections we have to other people on these platforms. An attack can start with a friend request that shares a link or asks you to download something. These are all strategies to trick you into giving up information.

These attacks are also used to embarrass companies, as hackers take over a companies social media and post inappropriate content that is damaging to the company’s brand.


Artificial Intelligence Weaponization


These attacks are the modern version of spearfishing. Criminals use the same machine learning and neural networks used to predict cyber attacks, to trick users. They are able to use this technology to find out information on their target from social networks, company websites, and other sites to tailor make messages that are so convincing, they can even get past the tools used to detect them.

 

What To Expect in 2019


As technology and our computing behaviors keeps changing, as will cyber attacks continue to change and evolve. The increasing use of mobile devices attached to cloud services means we need to expect more of the above attacks on our phones, tablets, and even smartwatches.

For peace of mind, make sure you are up to date on the best data backup and recovery software. Contact ActiveImage today for more information on how to protect your business.

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Everything You Need To Know About The Pen Test

Although you may have implemented the best cyber-crime defenses and have a great IT team, there can still be holes in the infrastructure that cyber-criminals can manipulate to get access to your valuable data. This is why businesses run a penetration (pen) test.

 

What is a Pen Test?

 

It is a test to discover any vulnerabilities in the system before hackers find and exploit them. When running a pen test, you would simulate a cyber-attack on your own defenses to make sure the system and your staff are prepared for a real breach. Once completed, an evaluation of the whole system can be written for all staff to understand, and the shortcomings of the system can be addressed.

 

When To Perform A Pen Test?

 

The pen test should ideally be implemented before a system goes live, so that any issues can be detected and dealt with before operations commence. However, a pen test should not be carried out on a system that is fairly new, as there will be holes in a system’s early stages that can be missed if a test is performed too soon. It is always best to leave some time after a network or system deployment before testing commences.

 

The biggest mistake most companies make is to leave things here and not continue to test their systems. Some companies may only use the pen test after a cyber-attack to find and seal the hole in the system that was exploited by the hacker. Other businesses may only ever run a pen test due to laws or rules laid down by a board of directors.

 

The importance of the pen test can be lost in the everyday goings on of the business, but it is vital for the security of the business to regularly test its system. Cyber-crime is continuously evolving and new methods of attack keep appearing. With regular pen tests and other system evaluation methods, you can ensure your system has flawless security infrastructure.

 

How often your business can test its system will depend on factors such as company size, budget or infrastructure. However, testing your system once a year is better than only having it tested once or not at all. Remember, being up to date with certain standards doesn’t always mean you’re totally secure, as your system will change and develop vulnerabilities over time.  You should do a pen test as often as you can to keep up with these changes.

 

The best security for your business starts with a great data backup and recovery plan. Contact ActiveImage today to learn more about the solutions we offer and how we can help you secure your data.

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